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Cross-border behavior is a complex and fraught issue. It affects not only those directly involved, but also the broader organizational culture. In such situations, the confidant is often approached as the first point of contact. Although it is tempting to place reports directly into legal frameworks, it is crucial that the confidant initially focuses on a different approach: dejuridizing the process.
Dejuridizing means not immediately focusing on legal procedures, questions of blame and formal sanctions, but instead providing space for the reporter’s story, repairing relationships and addressing underlying issues. The goal is not to ignore legal issues, but to have the conversation first.
While the confidant should not avoid legal action when necessary, it is important that she informs the reporter of all possibilities, including informal and restorative options. The basic principle is that the reporter himself or herself remains in control of the process. In many cases, a conversation between the reporter and the alleged perpetrator can contribute to understanding and recovery. This requires careful preparation and guidance, but can lead to insights and solutions that are often unattainable through legal avenues.
While dejuridization can be effective in many situations, it is important to recognize its limits. Serious cases of transgressive behavior, such as sexual harassment or physical aggression, often require a formal approach and cannot be resolved with informal approaches alone. It is important to consider when dejuridization is appropriate and when scaling up is necessary. It is important for organizations to embrace dejuridization as a strategy not only to resolve individual incidents, but also to work toward a culture in which transgressive behavior is structurally prevented. A well-trained confidential advisor who carefully guides this process can play a key role in creating a work environment where respect and safety are the norm