Nationwide
LVV registered

A safe and healthy work environment for every employee and organization.

Our proactive external confidential advisors help you establish a safe and healthy work environment.

A personalized approach

We believe in a personalized approach. That is why you will always have access to two dedicated highly trained, registered confidential advisors (a Lead VP and a permanent replacement), who can work with you to create a safe work environment that will help you comply with the requirements of the Occupational Safety and Health Administration and regulations regarding PSA and integrity policies. For this, we charge a fixed annual fee.

In addition, a flat hourly rate applies for consultations, information & prevention, modifications part PSA or Integrity Policy or advice. We apply a discount for SMEs or non-profit organizations. If you would like to use multiple confidants or have special needs, we can create a customized package.

Partners in Vertrouwen offers the following services in Dutch and English:

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External Confidential Advisor

Our External Confidential Advisors are independent of your organization and are your employees’ first port of call and guidance on any follow-up steps to be taken. We proactively focus on prevention, identify trends, educate employees, managers and advise the board, with the goal of ending and preventing undesirable behavior and integrity issues.

Evaluate and establish complaint procedure and/or reporting procedure

Partners in Vertrouwen can evaluate your existing complaints procedure and/or reporting scheme. If you do not yet have a complaints procedure or reporting arrangement, we can draft one for you so that you comply with requirements of the Labor Inspectorate and the Whistleblower Protection Act, which came into force on December 17, 2023.

Conversation guidance

It may happen that it is difficult for an employee to enter into the conversation alone with the person involved or supervisors. In this situation Partners in Vertrouwen can offer an experienced facilitator. The counsellor ensures that everyone involved can tell their story properly and checks whether they have understood each other. In this way, more formal steps can be avoided.

Intervision & training Internal Confidential Advisor

It may be that your Internal Confidential Advisors are in need of feedback, peer review, evaluation or refresher training. It is also possible that the (working) position of the Internal Confidential Advisor is at stake. In these cases your Internal Confidential Advisors can turn to Partners in Vertrouwen. Get in touch.

External Complaints Committee

If a formal complaint is filed, it is necessary to create a Grievance Committee. This must consist of at least three people, one of whom must be legally qualified. Partners in Vertrouwen can provide an external Grievance Committee for you that meets these requirements which may include an employee of your company.

Mediation

Should the situation be such that an active form of mediation is desired, the mediators of Partners in Vertrouwen can be called upon. They make sure that both parties are heard and help those involved to reach a joint solution in a number of conversations in which both parties can agree.

When do you need Integrity Policies?

As an employer, do you employ more than 50 people? Or are you working in a fraud-prone industry? If so, the new Whistleblower Protection Act requires you to have an internal reporting procedure for dealing with the reporting of suspected wrongdoing within your organization.

Components of the internal reporting procedure are:

  • what can be reported;
  • Who can use the reporting scheme;
  • that a reporter is entitled to protection from harm, provided he makes the report properly;
  • at which hotlines and a report can be made and in what order;
  • When a reporter can make their report externally;
  • That you will keep the report confidential;
  • That the employee wishing to make a report may consult a confidential advisor in confidence.

Even if you have fewer than 50 employees, it makes sense to formulate an integrity policy.

When do you need PSA policies?

As an employer, do you employ people, or are you a foundation, association or club? If so, you must implement a PSA (psychological social workload) policy under the Occupational Health and Safety Act.

Components of the PSA policy are:

  • Risk inventory and evaluation
  • Complaint procedure and reporting scheme
  • Protocol for undesirable behavior
  • Access to a well-trained confidant

You can contact us for:

  • Review of your current PSA and Integrity Policy.
  • Advice on adjustments to comply with legislation.